A Complete Guide to the Social Media Manager Job: Roles, Salary & Hours
what is a Social Media Manager:
A social media manager is responsible for managing a company's online presence and engagement on social media platforms. This includes creating original content,developing strategies to build an audience and engaging with followers . They essentially act as the voice of the brand on social media ,aiming to build community and loyalty.
Duties Of a Social Media Manager:
1. Developing Social Media Strategy:
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Creating platform-specific strategies (Facebook, Instagram, X/Twitter, LinkedIn, etc.)
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Aligning campaigns with brand goals and target audience
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Planning content calendars and posting schedules
2. Content Creation & Management:
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Designing and writing engaging content: posts, videos, reels, stories, carousels
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Using tools like Canva, Photoshop, or Illustrator for visuals
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Curating relevant third-party content to share with followers
3. Platform Management:
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Publishing posts across all active platforms
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Monitoring accounts daily to ensure smooth operation
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Optimizing social media profiles and bios for better visibility
4. Audience Engagement:
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Responding to comments, direct messages, and mentions
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Managing online communities and building relationships with followers
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Handling criticism and negative feedback professionally
5. Analytics & Performance Reporting:
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Tracking performance metrics: engagement, reach, growth, and conversions
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Generating monthly/weekly reports with insights and improvement plans
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Using tools like Meta Insights, Google Analytics, or Hoot-suite
6. Paid Ad Management (Optional/Advanced):
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Running social media ad campaigns (Facebook Ads, Instagram Ads, etc.)
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Setting up targeting, budgeting, and A/B testing
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Monitoring ad performance and optimizing for better ROI
7. Collaborations & Partnerships:
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Coordinating with graphic designers, video editors, and content teams
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Managing influencer collaborations or affiliate marketing
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Aligning campaigns across departments for consistency
8. Trend Monitoring & Innovation:
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Keeping up with trends, hashtags, algorithm changes, and user behaviour
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Applying creative tactics to boost engagement and visibility
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Jumping on real-time trends for viral opportunities
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